If you are in the out-group, you know it. Your boss spends more time with others in your work team. They get more challenging assignments and more resources. You may have seen them get higher pay raises and promotions. Your boss just seems to like them more. How and why did this happen? Research over the past 40 years by George Graen and his associates has shown that the differentiation of work groups into "trusted assistants" (the in-group) and "hired hands" (the out-group) follows a ... [Continue Reading...]