Difficult workplace conversations are inevitable. Whether it involves performance concerns, conflict between coworkers, inappropriate behavior, or delivering difficult news, leaders and are constantly required to navigate emotionally charged discussions. Yet many managers avoid these conversations because they feel uncomfortable, unprepared, or fearful of making the situation worse.The article “[Continue Reading...]
One of the most powerful skills in negotiation is not persuasion, charisma, or even preparation. It is the willingness to walk away.The article “Ready to Walk” published by Dialogue Review highlights an important and often uncomfortable truth: many professionals struggle to leave a negotiation, even when the outcome ... [Continue Reading...]
Allmon and Grant (1990) conducted a study of reactions to violations of ethical codes of conduct from 47 "million dollar plus" real estate agents working in a major southeastern city. Their creative approach employed voice analysis in which the respondents were tape recorded and then their responses to questions about ethics violations were analyzed for stress in their voice. They found that 20% of the respondents exhibited stress when asked questions regarding ethics suggesting that they may ... [Continue Reading...]
Can being grateful affect your well-being? What about at work? Does being grateful relate to how satisfied you are with your supervisor, coworkers and the work you do? Fredrickson (2003) introduced the “broaden-and-build” theory and demonstrated the utility of positive emotions for long-term psychological and physical well-being. Theory and research in this area demonstrates positive emotions broaden individuals’ thoughts that lead to a build-up of emotions that result in an upward spiral. ... [Continue Reading...]
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